Always On Display not working on your Samsung device? Here’s how to fix it

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There’s no denying that Samsung’s Always On Display is awesome. It lets you stay up to date on your notifications without having to turn on your screen every time.


However, there are instances where it does not work properly. Luckily, there are several solutions you can use to fix Samsung’s Always On Display when it’s not working.

So if the always-on display isn’t showing at all, keeps shutting off, or isn’t working for some other reason, here’s what you can do to fix it.


1. Make sure always-on display is enabled.

Before trying anything else, you must first check that the Always On Display feature is enabled on your Galaxy device. If it’s off, that’s obviously why nothing is showing on the screen.

To enable always-on display, simply launch the Settings app, select Lock screenand switch it Always displayed option.

2. Adjust always-on display settings

Since the release of Android 9 (Pie), the default setting for Always On Display is to show notifications only after tapping the screen. However, you can easily change this:

  1. Launch the Settings app and select the Lock screen option.
  2. Press on Always displayed.
  3. Then select the Show always.

This should ensure that you can always see your notifications on the screen, without having to tap on them.

3. Restart your device

If your Always On Display is not working as expected, try restarting the device. This can help because apps or processes running in the background can cause problems and a restart will fix them.

To do this, simply hold down the power button until the menu appears, and press the To restart option.

4. Disable Do Not Disturb Mode

If you have set up do not disturb on your android phone, this may explain why the always-on display does not work. This is because Do Not Disturb mode will disable always-on display to eliminate distracting notifications.

To turn off do not disturb mode on your device:

  1. Launch the Settings app on your phone.
  2. Press on Notice and select the Do not disturb option.
  3. Flip the switch to turn it off.

5. Disable Power Saving Mode

Always-on display may also stop working if power saving mode is enabled on your Samsung device. Power saving mode limits your device’s power consumption, to help it last longer on a single charge. In turn, it automatically disables certain features such as Always On Display.

You will need to disable power saving mode to resolve this issue:

  1. Launch the Settings app and tap Battery and Device Care.
  2. Tap the Battery option and disable the option Energy saving option.

6. Check for always-on updates

If the Always On Display feature still isn’t working, you may need to update it. Although Samsung has an auto-update feature that lets you install updates automatically, you might have missed an update that came with a bug fix that might fix your problem. If this has happened, here’s how to manually check for updates:

  1. Launch the Settings app and select the Lock screen option.
  2. Press on Always displayed.
  3. Scroll down and select About always-on display.
  4. Your phone will automatically start checking for updates. If there is one available, press Update in the popup to install it.

7. Clear Persistent Display Cache

When always-on display doesn’t work, you can also try clear android cache. This will remove any temporary files that might be causing it to malfunction:

  1. Launch the Settings app and select the Lock screen option.
  2. Press on Always displayed.
  3. Scroll down and select About always-on display.
  4. Then press the I in the upper right corner of the screen and select the Storage option.
  5. Select the Empty the cache options at the bottom.

8. Check your proximity sensor

The proximity sensor, which is usually located at the top of your phone’s screen, is designed to detect when your phone is face down, in a pocket, or held against your face. It turns off the display when this happens to prevent accidental screen button presses and to save power.

If the proximity sensor is covered by something like a case or screen protector, it may think the screen is covered and cause Always On Display issues. To resolve this problem, try removing all screen protectors or cases from your phone.

Alternatively, you can use the Proximity Sensor Reset/Correction app to recalibrate the proximity sensor. This will help resolve any issues that may arise from glitches or bugs in the software. You can download it for free from the Play Store.

9. Factory reset your phone

If the always-on display is not working even after all the solutions above, follow our guide to factory reset your samsung phone. This process restores your phone to its default settings and deletes all data from internal storage.

This is an extreme step to take, but it may be necessary if you suspect something has corrupted your system files or caused other software issues. Since a factory reset also eases all apps and personal data on your phone, make sure you back up important data on samsung device before doing so.

Continue to use always-on display

The Always On Display feature on Samsung phones can be a great addition if you don’t like having to unlock your phone every time you want to check the time or check your notifications. Hope one of the solutions listed above helped you fix Always On Display issue and now you can use it as usual.

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