Home Depot upgrades its mobile device


The reception deposit makes it faster and easier for Associates to serve customers, helping them complete their home improvement purchases.

With the latest mobile device technology, in collaboration with Zebra Technologies, HPE and Aruba, a Hewlett Packard Enterprise companyThe Home Depot is rolling out more than 125,000 new hdPhones.

“Our customers expect a seamless experience, both in our stores and on their mobile devices,” said Fahim Siddiqui, executive vice president and chief information officer at The Home Depot.

The hdPhone is an in-store mobile device dedicated to improving the in-store experience for customers and associates, the company said. “This is the first time a major retailer has combined the latest generation of Zebra devices with Aruba’s best Wi-Fi 6 coverage.”

New mobile devices offer increased capabilities:

  • Communicate anywhere throughout the store and parking lots.
  • Advanced range barcode scanning allows associates to locate products, check pricing and inventory availability close at hand or over 40 feet away, useful for serving customers and locating suppliers. products in overhead storage.
  • Zebra’s Docking Station with Workstation Connect allows associates to view and demonstrate products and specifications on larger screens, helping customers find products to complete their projects.
  • Additional features include multi-device integration, more efficient app speeds, in-store texting, direct walkie-talkie communication, and more.

“The enhanced in-store digital environment allows our customers to quickly get what they need to complete their projects with the help of a more connected associate,” said Siddiqui.

hdPhones began rolling out in June, the retailer said, reaching about 100 stores per week with plans to equip all US stores by the end of the year.


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